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Home›Top Stories›Rafters Are Now Accepting Game Day Staff Applications

Rafters Are Now Accepting Game Day Staff Applications

By Julie Schooley
February 15, 2017
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The Historic Witter Field. (City Times Photo)

For the City Times

Team hires over 70 local people each season

The Wisconsin Rapids Rafters are now accepting applications for Game Day Staff for the 2017 season.

The Rafters are seeking customer service oriented and outgoing individuals for game day opportunities at Witter Field. The Rafters ask that all candidates complete the online application process prior to interviewing for any available game day positions.  The Rafters are an Equal Opportunity Employer and all applicants will receive equal consideration for employment.

Each year the Rafters employ over 70 part-time staff and are looking for qualified applicants to work at Witter Field this season. Below is a listing of game day positions available for the 2017 season along with a short description of the duties and responsibilities pertinent to each role. The team asks that all interested applicants review the different positions below prior to applying.

Usher – Directs fans to their seats and answers any questions they may have. This requires an increased knowledge of the Witter Field and its various areas and a willingness to inquire with full-time staff if needed to ensure our fans are receiving the correct information in a kind and timely manner.

Ticket Takers/Wristbands – Greets fans as they enter the stadium and answer any questions they may have upon entrance. Tears ticket stubs upon entrance into Witter Field and provides wristbands to ticket holders that have food and beverage included as part of their ticket package.

Hospitality Servers – Provide service to the suite customers and Home Plate Club ticket holders, including but not limited to; preparing the suite with food and beverage for the event, maintaining suite cleanliness, and providing a positive experience for all members of the group. Suite servers must be, at least, 18 years of age, have a valid bartending license prior to the start of employment, and have an outgoing personality. Past waitress/waiter experience preferred but not required.

Concessions – Employees hold various roles throughout the ballpark in food and beverage areas. Employees must provide excellent customer service, display an understanding of food and beverage options within a designated area, and follow closely the health and sanitation guidelines set forth by the Rafters. Responsibilities vary by area and position as follows:

Grillers – Responsible for ensuring Rafters fans receive the freshest food possible in a timely manner.  Grillers will follow specific food preparation and sanitation guidelines designed to create a consistently quality product. Interested candidates should have experience in a kitchen environment, and be able to work in a fast paced, hot environment.

Runners – Runners serve as liaisons between the Grillers and Cashiers to fill the customer’s order. They’re focus is on efficiently receiving the customer’s order from the cashier and working with the grillers to produce the products that they need to complete the order. Runners are accessible to customers and should be helpful and responsive to their wants, needs, and concerns. Interested candidates should have a positive attitude and work well in group settings.

Cashiers – Cashiers are the face of the Rafters food and beverage experience. They are expected to greet and accommodate customers with a positive attitude and a smile.  Cashiers are responsible for managing cash and credit transactions at each of our concessions areas while processing accurate and timely concessions orders. Interested candidates should have a positive attitude, outgoing personality and work well in group settings.

Dishwashers – Responsible for washing, sanitizing, and storing all dishes and utensils according to proper procedures explained by the concessions manager. Additionally dishwashers will have a role assisting the concessions managers and grillers when there are no dishes.

Beer, Soda, and Snack Vendors– Beer, soda, and snack vendors are vital to the game day experience at Witter Field. To be a vendor, you must have an outgoing personality and enjoy interacting with people! You must also be able to make jokes and have a good time. In addition, the ability to lift a heavy tub full of beer (must be 18 years old) and make change quickly are pertinent to the success of this position.

Beer Pourers – Beer Pourers are expected to have great customer service skills and follow proper alcohol awareness policies. To pour beer you are required to be 18 years old. Cash handling and being able to work in a fast-paced environment are major qualifications for this position.

The deadline to submit applications for Game Day employment is Friday, March 24th. An announcement on Game Day employment interview dates will be made in the near future.

To download an application, please clink this link: https://tinyurl.com/gqh4bev

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